Office & Desktop

Technical Writing

More Information

Donna Ford has over 20-years experience in creating print, online help, and PDF documentation for software and hardware in manufacturing, CAD/CAM, and Healthcare industries. Web content created includes book reviews and how-to's for restaurant supply industry.

Member of Society for Technical Communication (STC) starting in 1990 and board member at local chapter level.

Fast, accurate, concise documentation created using Word, RoboHelp, Acrobat, and HTML. Graphics created in Visio, PhotoShop, CorelDraw, and Painter.

Donna A. Ford is a writer and artist who knows design. Her love of communications shows in her exuberance for every project. She has created artistic graphics and award-winning documents for industry leaders in several fields; everything from paper sculpture to industrial training materials. As a teacher and instructor, her own goal is to help others achieve theirs. With her talent for simplifying, she has rendered complex information into usable knowledge that anyone can understand.

Information Design Certificate

Certificate in Information Design from Bentley College, Waltham, MA, 2000. Courses included: Human Factors; Global design; Web design; Multimedia design. Cap Stone course was a work/study design of the original Spanish site for

Web design experience working part-time for Evolving Systems. Involved in the original design of these sites:,, and Help file creation for NPD. Experienced using Dreamweaver, FrontPage and plain HTML editors. Courses taken in Flash.


Speaker Profiles and Flyers

Download speaker one-sheet, press releases, and flyers.

Current speaker fees: 

Please contact the author. Travel expense to be decided.

Donna Ford - Concord Sage - Speaker Profile (pdf)


Donna Ford - Miracle of the Call - Speaker Profile (pdf)