Contract Technical Writing and Information Design

Donna Ford has over 20-years experience in creating print, online help, and PDF documentation for software and hardware in manufacturing, CAD/CAM, and Healthcare industries. Web content created includes book reviews and how-tos for restaurant supply industry.

Certificate in Information Design from Bentley College, Waltham, MA. This course included multilingual design for web sites. Web design projects included consulting for Evolving Systems, web site updates for Gerber Technologies, help file creation for NPD, and site creation for Engaging Systems.

Member of Society for Technical Communication (STC) starting in 1990 and board member at local chapter level.

Fast, accurate, concise documentation created using Word, RoboHelp, Acrobat, and HTML. Graphics created in Visio, PhotoShop, CorelDraw, and Painter.

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